Refund policy

Shipping is a flat rate $10 for all US orders, which includes tracking. 

  • Sign up to the Batikwalla email for a free shipping on your first order.
  • Shipping is free for orders + $150 (US only) applied at checkout.  
  • I personally wrap all orders.  Most orders are brought to my local post office between 2-5 business days - WITH SOME EXCEPTIONS.  Delays up to two weeks may happen due to holidays or inclement weather here in Oregon, including rain, or other issues like backorders due to the handmade nature.  Time, skill and patience and a little bit of luck are required to make high quality batik clothing.  If you sense a delay, please email for updates on your order.
  • Insurance is included for orders over $500.  INTERNATIONAL shipping ranges between $15 - $30 for First Class orders, which also includes TRACKING & INSURANCE. 
  • If you have any questions about your order, please ask for an update and expect a response within 24 hours.
  • Batikwalla, LLC is not responsible for orders accepted and tracked into the USPS system. 

Returns or Store Credit

I accept returns within 10 days of delivery, provided the item is unworn, clean, and in original condition.
You’ll have two options depending on what feels best for you:

  • Store Credit for the full amount (minus shipping)
  • Refund minus a 20% restocking fee

The restocking fee covers handling, repacking, re-listing, and all the fees associated.

Before sending anything back:

  • Please email me first at victoria@batikwalla.com
  • Ship with tracking
  • Once I receive and inspect your garment, I’ll process your store credit or refund as requested

💡 Please note: Shipping charges are non-refundable.

🔄 Exchanges

I don’t offer traditional exchanges — I handle them case by case depending on inventory, timing, and the situation.

If something doesn’t work and you’re hoping to switch sizes, please email me with your request. If I can accommodate it, I will. If not, I’ll let you know what’s possible.


❌ Final Sale, Customized, or Altered Items

  • All items in the Sale Basket are final sale — no returns or exchanges.
  • Customized, altered, or made-to-order pieces are non-returnable and non-refundable, since they’re created specifically for you.


- - Washing Instructions - -
Machine wash and dry in any temperature. Do not hand wash or hang to dry unless absolutely necessary for traveling in some remote region or something like that. Wring out as much water as possible as the excess weight of the water may affect the fabric while drying. Machine washing and drying is best.

What rights do I have to the artwork?
By purchasing original artwork and prints you agree to retain the artwork for personal use and display only. 

Rights to the artwork belong exclusively to Batikwalla, LLC.