Return Policy
🌀 Returns & Exchanges – Batikwalla
I want you to love your handmade batik, but I also run a small art-based business — so here’s how I handle returns, store credit, and exchanges:
🔁 Returns or Store Credit
I accept returns within 10 days of delivery, provided the item is unworn, clean, and in original condition.
You’ll have two options depending on what feels best for you:
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Store Credit for the full amount (minus shipping)
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Refund minus a 20% restocking fee
The restocking fee covers handling, repacking, re-listing, and all the fees associated.
Before sending anything back:
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Please email me first at victoria@batikwalla.com
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Ship with tracking
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Once I receive and inspect your garment, I’ll process your store credit or refund as requested
💡 Please note: Shipping charges are non-refundable.
🔄 Exchanges
I don’t offer traditional exchanges — I handle them case by case depending on inventory, timing, and the situation.
If something doesn’t work and you’re hoping to switch sizes, please email me with your request. If I can accommodate it, I will. If not, I’ll let you know what’s possible.
✨ Pro tip: My handmade batiks tend to sell out fast. If you’re unsure about sizing, feel free to ask questions before ordering — I’ll always do my best to help you find the right fit.
❌ Final Sale, Customized, or Altered Items
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All items in the Sale Basket are final sale — no returns or exchanges.
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Customized, altered, or made-to-order pieces are non-returnable and non-refundable, since they’re created specifically for you.
🛠 Mistakes or Issues
If I shipped you the wrong item or there’s a mistake with your order, I’ll make it right — just email me within 7 days of delivery and include a photo if possible. I’m a real human and I care about your experience.