Return Policy
🌀 Returns & Exchanges – Batikwalla
I want you to love your handmade batik, but I also run a small art-based business — so here’s how I handle returns and exchanges:
🔁 Returns
I accept returns within 10 days of delivery, but they come with a 20% restocking fee. That covers handling, repacking, re-listing, and the occasional touch-up if needed.
- Email me first before sending anything back: [your email]
- You must ship it back with tracking
- Garment must be unworn, clean, and in original condition
- Once I receive and inspect it, I’ll refund your payment minus the 20%
💡 Please note: Shipping charges are non-refundable.
🔄 Exchanges
I don’t offer traditional exchanges — I handle them case by case depending on inventory, timing, and the situation.
If something doesn’t work and you’re hoping to switch sizes, please email me with your request. If I can accommodate it, I will. If not, I’ll let you know what’s possible.
Pro tip: My handmade batiks tend to sell out fast. If you’re unsure about sizing, feel free to ask questions before ordering — I’ll always do my best to help you find the right fit.
❌ Final Sale Items
All items in the Sale Basket are final sale — no returns or exchanges. These pieces are sold at a discount for a reason and are clearly marked in the listing.
🛠 Mistakes or Issues
If I shipped you the wrong item or there’s a mistake with your order, I’ll make it right — just email me within 7 days of delivery and include a photo if possible. I’m a real human and I care about your experience.